Please see below a collection of commonly asked questions. If you have any others please don't hesitate to contact us on 8345 3739.

• I’ve just had an accident, what do I do?

  Call Premier Panel Services on 83453739 and we will help you through the process.

• What information do I need to collect at the scene of the accident?

  •   Exchange names, addresses, contact numbers, vehicle details (including make, model and Rego), registered vehicle owners & insurance companies.
  •   Contact details from any witnesses
  •   Details of the accident, including date, time, location

• Do I have to report my car accident to the Police?

  Accidents over $3000 must be reported to the Police. However it is always good to check with your insurance company to see if they require a Police Reference Number.

• Can I report an accident to the Police online?

  In some cases, accidents can be reported online. Go to www.reportacrash.police.sa.gov.au for more details.

• Am I guaranteed to have Premier Panel Services repair my car?

  Premier Panel Services can repair vehicles for most Insurance Companies however to guarantee this, ensure that you have ‘Choice of Repairer’ on your policy. It’s the easiest way to ensure you have freedom of choice.

• Do you offer Courtesy Cars?

  Premier Panel Services can organise a courtesy car for you.  All cars are automatic and have air-conditioning facilities.

  A small daily charge may be applicable depending on the nature of the accident.

  We recommend customers update their vehicle policy to cover a loan car and avoid disappointment if one of ours is not available.

• Will you clean my car?

  We ensure that once the repairs are completed on your car, we clean the exterior & interior of your car from any mess/dirt we may have caused in the repair process. This is completed by our dedicated Car Detailer. We also provide a service in which we can detail the rest of the car for an extra cost.

• Are you Environmentally Friendly?

  We ensure that all our operations are managed in an environmentally responsible manner. This includes the change over of our paint system from solvent paint to Waterbourne paint.